How Stark has reinvented the health & fitness journey
WHO
Stark’s investment in technology has enabled them to let each specialist concentrate on building a great trustworthy relationship with the client without worrying about keeping that information siloed.
Stark set out to be unapologetically elite. Today, they have 2 flagship locations and cater to OC’s power players.
From to the first digital interaction with the front desk, to the training experience, to the Stark app for clients, the number of touch points Stark is able to maintain with their clients is unheard of in this industry.
WHAT
A 360° APPROACH
Understanding the value of design and technology, Evolus had a goal to transform the industry. An ecosystem was built from the ground up – along with the brand, the mobile app, the sales tools – the works.
Providing a group of services including Fitness Coaching, Nutrition, Naturopathic Medicine & Chiropractic/Soft Tissue Therapy, Stark was providing a unique product to its clients but had the vision to bring technology in. The data that could be collected from each specialist would ultimately be able to help determine a clearer picture of how to achieve the best version of you.
Truly transparent billing
Understanding the value of design and technology, Evolus had a goal to transform the industry. An ecosystem was built from the ground up – along with the brand, the mobile app, the sales tools – the works.
With a slew of things that can actually be purchased at Stark including coaching services, chiropractice adjustments, IV bags, supplements, billing can be confusing and unclear. Bringing clarity and simplicity to the billing made it predictable.
IT FEELS DIFFERENT
Understanding the value of design and technology, Evolus had a goal to transform the industry. An ecosystem was built from the ground up – along with the brand, the mobile app, the sales tools – the works.
From to the first digital interaction with the front desk, to the training experience, to the Stark app for clients, the number of touch points Stark is able to maintain with their clients is unheard of in this industry. Stark’s investment in technology has enabled them to let each specialist concentrate on building a great trustworthy relationship with the client without worrying about keeping that information siloed.
Syncing Platform Data
EHR and CRM integration
Simplification of billing data
Surfacing pertinent data from specialist to specialist
Superhuman coaches
Train with less distractions
Record and save performance metrics
Identify and focus on health goals
Stay informed of other specialist recommendations
Patient Data
Share HIPAA protected data with clients
Security measures for patient data between specialists Individual goals, fitness progress and files available to each clients
The results are in
Stark has been able to expand to their second Newport Beach location and is currently scouting their 3rd despite the fallout of the COVID-19 pandemic.
Understanding the value of design and technology, Evolus had a goal to transform the industry. An ecosystem was built from the ground up – along with the brand, the mobile app, the sales tools – the works.