How Evolus transformed Medical Aesthetics
WHO
Evolus is a performance beauty company with a customer-centric approach focused on delivering breakthrough products in the self-pay aesthetic market.
Evolus set out to do something a little different. They became #3 in market share in two quarters.
In a crowded space, and seemingly saturated market, Evolus instantly became a cult hit by challenging the norm. It’s beloved for its gorgeous playful interface and tons of delightful little interactions throughout the app.
WHAT
EMBRACING TECHNOLOGY
FROM THE START.
Understanding the value of design and technology, Evolus had a goal to transform the industry.
In an industry highly dependent on sales reps to build relationships with practices, provide all the best tools to compete against industry giants with nearly unlimited funds.
SCALING TO COMPETE
Supercharged Sales Force
In an industry highly dependent on sales reps to build relationships with practices, provide all the best tools to compete against industry giants with nearly unlimited funds.
IT SOUNDS DIFFERENT
Evolus bucks the medical trend of dull language that leaves users lost and unengaged.
Instead, each interaction is seen as an opportunity to be playful. From the loading screens to the error messages, Evolus acts as your wise-cracking sidekick, providing injections of fun on those boring days.
LAUNCH PROGRAM & REFERRALS
Rewards-driven launch program
Product shipped to 3,500+ accounts
within 90 days
Viral referrals engagement
SUPERHUMAN SALES REPS
Create accounts ready to order in 5 minutes, 360 view of customer & activity, Order on behalf of customers, Informed, proactive outreach
LAUNCH PROGRAM & REFERRALS
Incentivize and reward growing customers
Retain your highest performers
Transparent and predictable progression
towards new benefits
ORDER ON DEMAND
Compelling promotions, Truly transparent pricing, End to end order tracking with live shipment trace.
SIMPLE.
GROWTH.
SUPERCHARGED.
Account onboarding & credit limit management
SERVICE AT
YOUR FINGERTIPS
Live customer support integration
Live medical affairs integration
Product help center integration
Talk to anyone
at any time
Notify anyone, Schedule ahead, or broadcast real-time messages for activity, promotions, and reminders, On any platform.
Consumer
Reward Program
The launch of Evolus’ unique design and technology-enabled features seemed to instantly steal the hearts of millions. Widespread adoption led to the fastest growing medical aesthetics product of all time.
The results are in
Today, Evolus is a publicly traded company that climbed to #3 market share in two quarters. Proving that technology can enable growth in amazing ways.
Understanding the value of design and technology, Evolus had a goal to transform the industry. An ecosystem was built from the ground up – along with the brand, the mobile app, the sales tools – the works.
