How Evolus transformed medical aesthetics
WHO
Evolus is a performance beauty company with a customer-centric approach focused on delivering breakthrough products in the self-pay aesthetic market.
Evolus set out to do something a little different.
WHAT
Challenging the norm in a seemingly saturated market, Evolus instantly became a cult hit with its playful interface and delightful interactions throughout the app.
EMBRACING TECHNOLOGY
FROM THE START.
Understanding the value of design and technology, Evolus had a goal to transform the industry.
Using technology to build relationships directly with the consumer, Evolus’ product is an undifferentiated software with design and technology driving successful growth.
SCALING TO COMPETE
Supercharged Sales Force
In an industry that heavily relies on sales representatives to establish relationships with medical practices, Evolus offers best-in-class tools to compete against industry giants with nearly unlimited resources.
IT SOUNDS DIFFERENT
Evolus eliminates the medical trend of dull language that leaves users lost and unengaged.
Instead, each interaction is seen as an opportunity to be playful. From the loading screens to the error messages, Evolus acts as your wise-cracking sidekick, providing injections of fun on those boring days.
LAUNCH PROGRAM & REFERRALS
Rewards-driven launch program
Product shipped to 3,500+ accounts
within 90 days
Viral referrals engagement
SUPERHUMAN SALES REPS
Create accounts that are ready to make orders in 5 minutes, provide 360 views of customers & activity, order on behalf of customers, keep customers informed, and provide proactive outreach.
LOYALTY MANAGEMENT
Incentivize and reward growing customers
Retain your highest performers
Transparent and predictable progression
towards new benefits
ORDER ON DEMAND
Compelling promotions, truly transparent pricing, end to end order tracking with live shipment trace.
SIMPLE.
GROWTH.
SUPERCHARGED.
Account onboarding & credit limit management
SERVICE AT
YOUR FINGERTIPS
Live customer support integration
Live medical affairs integration
Product help center integration
Talk to anyone
at any time
Notify anyone, schedule ahead, or broadcast real-time messages for activity, promotions, and reminders on any platform.
Consumer
Reward Program
Evolus’ unique design and technology-enabled features seemed to instantly steal the hearts of millions. Widespread adoption led to the fastest-growing medical aesthetics product of all time.
The results are in
Today, Evolus is a publicly traded company that climbed to #3 in Market Share in two quarters. Proving that technology can enable growth in amazing ways.
Understanding the value of design and technology, Evolus had a goal to transform the industry. An ecosystem was built from the ground up – along with the brand, the mobile app, the sales tools – the works.